Robin forum - trouble uploading screenshots

Hi all, today I’m unable to upload .PNG files to accompany my posts. Is anyone else having this issue? I get an error message saying “Sorry, there was an error uploading that file. Please try again.” I’ve rebooted my computer, but no luck.

EDIT: I believe the problem is on my system. Some graphics files created in the past can still be uploaded.

Regards,
burque505

Hello @burque505,

Are you trying to upload big screenshots, in terms of byte size?

Best regards,
J.

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@jpap, it’s extremely curious. That could be it.

I have tried from two machines (albeit with the same external IP), one running Win7 and one running Win10. Same results. I can upload this:

Capture (10kB).
But a 16.7kB PNG fails.

From another folder, however, the following 21kB uploads fine.

Then, from another folder, a 38kB PNG fails.

Then, from the same folder where I uploaded the 21kB image, a 14kB image fails!

I am really at a loss.

Regards,
burque505

We are on it @burque505,

For the time being please make sure your screenshots are of minimum size.

Thanks,
J.

1 Like